Home / The Old Fox's Penny Tips
Watch on YouTube
Premieres 21 October 2026 at 8:45pm UK time
The Old Fox's Penny Tips · Episode 2
Train Late? You Could Be Owed Money
Most train companies in Great Britain pay Delay Repay from 15 minutes late on many routes, claimed within 28 days. General information, not financial advice.
Watch on YouTube Follow on TikTok
Share this story
What the fox said
Was your train 15 minutes late? You may be owed money, and it's easy to forget to ask.
Most train companies in Great Britain run a scheme called Delay Repay.
On many routes, 15 minutes late gets you a quarter of a single fare back.
30 minutes, half the single fare. An hour or more, the whole single fare.
2 hours or more, and you may get the whole cost of a return ticket.
It's about how late you arrive, and it usually applies whatever caused the delay.
Claim on the train company's website within 28 days. Keep your ticket, or a photo of it.
15 minutes on a cold platform can be worth something. Keep your nose to the wind.
General information, not financial advice. Check your own situation.
Sources
- Most train companies in Great Britain run Delay Repay, which typically pays 25% of a single fare for delays of 15–29 minutes, 50% for 30–59 minutes, 100% for 60–119 minutes, and the full return fare for 120 minutes or more (Delay Repay pages of Thameslink, West Midlands Railway, London Northwestern Railway and East Midlands Railway).
- Claims are usually made on the train company's website within 28 days of the journey; exact rules vary by operator.
Spotted a mistake? Tell us in the YouTube comments and we'll correct it.